A Better Pharmacy Experience for Clinics

Koala is a fully managed pharmacy partner that simplifies your clinic workflow, provides operational support for your team and keeps pharmacy revenue in-clinic.

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The Challenges Clinics Face

We understand the operational issues your clinic battles on a daily basis.

Manual-Heavy Processes

Time-intensive workflows that pull your team into prescription management, approvals and follow-ups throughout the day.

Outdated Platforms

Systems that require manual entry, duplicate work and additional steps just to complete a single prescription.

Lost Revenue

Prescription revenue that quietly shifts to third-party pharmacies like Chewy and Amazon when clients look for easier options.

Limited Support

When issues arise, your team is left to troubleshoot, follow up and manage the problem internally with limited support.

The Solutions That Power Clinic Success

Koala provides clinics the infrastructure and support you need to simplify pharmacy operations and improve outcomes.

Workflows Streamlined

Koala integrates with your systems to simplify prescription management, reduce manual entry and keep your team focused on your patients.

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Operational Work Handled

Our team of customer care specialists manage prescription requests, client communication and follow-ups, operating as an extension of your clinic.

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Significant Time Saved

Clinics managing 15+ prescriptions per week save 150+ hours annually with Koala by offloading admin work and streamlining processes.

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How Koala Supports Your Clinic

When streamlined technology meets operational support, you can unleash your clinic's full potential.

PIMS-Integrated Prescribing

Modern, Fax-Free Online Platform

Clinic-Branded Online Pharmacy

Veterinarian holding a small dog in a clinic

Hands-On, Guided Onboarding

Client Communication & Daily-Task Handling

Continuous Pet Owner & Clinic Support